Settlement and Integration

JFSA’s Settlement and Integration Services Department has been assisting newcomers to Vancouver for over 75 years.

We support newcomers with their integration into Canadian and Jewish community life with the objective of ensuring well-being and a sense of belonging in their new community. Services are available in English, Russian and Hebrew.

Our client base includes immigrants from Israel, the Former Soviet Union, Eastern Europe, Central and South America, North and South Africa, and others.



A full range of information, referrals, education, and counselling are provided on topics relating to daily life needs through:

• One-on-One Environments
• Group Settings 

Counsellors assess the needs and barriers of individual clients and families, identify appropriate services and resources relevant to their needs, and assist them to develop realistic goals and plans. Counsellors also provide clients with an overview of Canadian society (systems, services, life and culture, values and norms) as well as their rights and obligations.

Settlement and Integration Support

Counsellors provide individual clients and their families with detailed support to help with settlement and integration into life in Canada. These may include specific family and cultural integration issues, or assistance in navigating specific processes such as housing, education, etc.


Counsellors introduce clients to community services. This includes providing a client with names and contact information of organizations that provide specialized services.

Service Linking

Counsellors assist individual clients and their families to articulate their needs, and to access other service providers in the broader community by:

  • Helping them to make appointments.
  • Completing forms and applications.
  • Providing translation and interpretation.
  • Providing cross-cultural orientation when a client is connected to another service, so that the other service provider understands the needs/difficulties of the newcomer, and that the client has realistic expectations of the service.

Where immigration consulting services are required, JFSA staff will connect you with a competent legal adviser.


The Speaker’s Bureau Series

This series is offered on a monthly basis (with a break in summer and December) and are delivered in Russian and in Hebrew language. The Series have been designed to provide advice, information and education in a relevant and timely manner. Each session is 2 hours long. The sessions are in the evenings and are offered at the JFSA location.

The program is unique in that it helps newcomers make informed decisions without the risk of missing critical information due to language barriers. The sessions are coordinated by the Settlement Counsellors and facilitated by professionals representing full spectrum of industries. These individuals volunteer their time to deliver workshops in either Hebrew or Russian depending on their own language of origin. The sessions address topics such as the Canadian workplace culture, finance and banking, tax systems, political systems, life insurance, civic participation, Canadian law and immigration, health and education systems, etc.