Seniors Services

JFSA Seniors Services department works with Seniors and their Families to help navigate the aging journey.

Our goal is to work with seniors in a variety of supportive ways to help them remain safe and secure in their own homes for as long as possible. JFSA has developed a comprehensive Continuum of Care that meets the needs of seniors and families at all stages of the aging journey.

From your first call to JFSA Seniors Services department, you will be assured of our expertise, confidentiality and professionalism. During that call our geriatric specialists will help to identify your needs. We will provide accurate information about our Community Programs and services such as Care Management and Home Support as well as those in the community.

Home Support

JFSA provides personalized, professional home support to seniors in the Lower Mainland. Our qualified home support staff provides a comprehensive range of services to maximize independence. JFSA Home support managers are all trained professional social workers and the primary staff brings more than 25 years experience in geriatrics

JFSA’s commitment to quality Home Care or Support means that:

  • Our home support staff members are screened, police checked, supervised and provided with ongoing staff development. We hire only those with the training, experience, and personality required.
  • We hire only staff for our clients that we would hire for our own family.
  • We believe that home support should be tailored to each individual, including one’s physical, social, emotional, language and cultural needs.
  • We believe it important to maintain an ongoing relationship with each client to best respond to evolving or changing needs. Our social workers visit regularly, and maintain contact by telephone.
  • We are committed to respect and support Jewish values and culture.
  • We strive to be responsive, creative and flexible in creating each individualized care plan.

JFSA caregivers can help with a variety of daily activities such as:

  • Housekeeping
  • Medication reminding
  • Laundry and bed changing
  • Accompaniment to appointments
  • Shopping
  • Alzheimer’s Care- relieve family or caregiver
  • Meal preparation and clean up
  • Errands, care of pets
  • Bathing and dressing
  • Companionship
  • Transferring
  • Short term convalescent care
  • Sleep overs
  • Long term live in help

For more information about Home Support Services, please contact:

Elaine Perzow, BSW, MSW, Home Support Coordinator
604-637-3319 or


Care Management

Seniors Services acts as a link between Lower Mainland seniors and relatives who live in or out-of-town. Staff members monitor seniors through telephone conversations, home visits and office visits. We also liaise with family, arrange assessments, discuss housing options and provide individual and family counselling and support. Concerned families can get professional assistance from a team of health care professionals at JFSA.

We know that Care Management is a Process

The first step toward effective Care Management is to gather a comprehensive picture of each older adult, through an extensive assessment. This assessment includes an in-home visit, conversations or visits with family/significant others, and medical and community professionals if relevant.

The second step may be to put in place a combination of in-home and community supports and services to maximize independence and safety. JFSA has a Home Support service that provides hourly help on a sliding fee scale based on annual income.

Our care managers are knowledgeable about community resources such as adult day care, therapeutic lunches, recreational, social and mental stimulation programs.Care Management can also include assistance with the choice of alternative housing. The care manager can explore options, take seniors to view assisted living, and work with government case managers to facilitate placement in congregate care. Care Management services may be on a short-term basis or continue for several years. The process includes ongoing home visits and assessment of physical and psychosocial changes, as well as ongoing communication with family members and other professionals.

JFSA prides itself on offering professional, caring, and comprehensive Care Management services. Adjunct services include volunteer matching, access to peer counselling, driving to medical appointments, Holocaust Survivor Services, equipment loan, and KMOW delivery.

Our outreach counsellors serve the Lower Mainland including:

  • West Vancouver
  • Richmond
  • Burnaby
  • New Westminster
  • Coquitlam

We are proud to be the first agency in Vancouver to offer Home Support and Care Management on a slide fee scale.  JFSA Home Support is the only service to offer home support at 3 hourly rates based on income. These rates are as follows for these two programs:

Annual Income of $17,300 (OAS + GIS) or less:
2 hours per month at $11.50 per hour
Further subsidy will be considered
Additional hours at $23.50 per hour

Annual Income of $17,301 – $25,000:
2 hours per month at $15.50 per hour
Further subsidy will be considered
Additional hours at $23.50 per hour

Annual Income over $25,300:
Household Care Rate:  $23.50 per hour
Personal Care Rate:  $25.00 per hour

JFSA Care Management:
Initial Home Assessment (approximately one hour visit with subsequent written report) – $80.00

Seniors Lunch Programs

Weekly Lunch at Temple Sholom

Every Tuesday, JFSA coordinates a kosher three-course lunch followed by an educational or cultural program. Cost: $15 (subsidies available).

For more information call: 604-558-5709

Maple Crest Congregate Meal

JFSA coordinates a three-course congregate meal for residents of Maple Crest and their guests the last Tuesday of every month. Cost: $5.